Our Story

Who We Are

In 1992, CNA International was established as an import, export and distribution company by our founder. 4 years later, CNA International licensed the Magic Chef brand for compact appliances and went on to acquire the brand in 2010. Norpole and Magic Chef Commercial were created in order to tap into the commercial market through refrigeration and cooking appliances. In 2018, Magic Chef expanded the brand through an outbound licensing program.

For three decades, CNA International has been a leader in the housewares industry by marketing and distributing world class brands. A global team of talented employees develop products, build brands, manage nationwide logistics and warehouses and provide top-notch customer service to ensure absolute satisfaction.

Our headquarters is located in Wood Dale, IL and we have branch offices in Shenzhen, China, Seoul, Korea and Atlanta, Georgia. We have a nationwide logistics via warehouses in Wood Dale, IL and Carson, CA.


Company Values and Beliefs

Our goal is to provide our customers with dependable, easy-to-use products at an affordable price. We believe in approachable products that simplify everyday tasks so our customers can spend more time doing what they love. We hope our products help you feel So Right At Home®.


Why Choose MCA

We care about customers before, during and after they buy our products. We have a best-in-class warranty backed with an extensive parts program and national service network. Our in-house Chicago-based customer service department has 15+ customer service representatives with English/Spanish/French capabilities. They are available by phone, email and live chat.