Contact Customer Service

Our U.S.-based, bilingual customer service department personally handles every inquiry, while quality-control engineers in Asia oversee every detail to ensure the utmost in product performance. Our warranty is one of the best in the industry, backed by our extensive parts program and national service network that provides in-and-out-of-warranty repairs.

Email Us

General Information generalquestion@mcappliance.com

Part Information partsquestion@mcappliance.com  

Sales Information sales@mcappliance.com 

Technical Information technicalquestion@mcappliance.com 

Live Chat

Chat with a Customer Service Representative 

Available Monday – Friday 7:30 a.m. to 4:30 p.m. CST

Phone

Toll-Free Number

Magic Chef®, Ewave™

1-888-775-0202

Norpole™

1-866-789-0202

Sunbeam®, Oster®

1-877-856-0202

Available Monday – Friday 7:30 a.m. to 7:00 p.m. CST

Mailing Address

  • Mailing Address MC Appliance Corporation (headquarters)
    • 940 N. Central Ave. Wood Dale, IL 60191-2802
  • Korea Office
    • 619-2, Bojung-Dong, Giheoung-Ku, Yongin-Si, Kyunggi-Do, 441-913 South Korea
  • China Office
    • #1401 Huarong Tower, No. 178 Mintian Road, Futian District, Shenzhen, China