Request Service

 

To obtain warranty service on your product, please complete the form below.  To verify your warranty, you will be asked to upload an itemized and dated sales receipt or invoice (CLICK HERE FOR SAMPLE).


Credit card statements will not be accepted as proof of purchase as they do not specify the model number or price of the product that was purchased.

Note: Our limited warranty does not cover products purchased secondhand from unauthorized resellers or private parties.

If you need additional assistance, please contact our Customer Service Department at (888) 775-0202.

Note: If you are requesting information for Magic Chef products such as refrigerators or freezers greater than 15 cubic feet, cooktops 30 inches or greater, gas/electric ranges, built-in dishwashers, washers greater than 3 cubic feet, or dryers greater than 6.5 cu. ft., please contact Maytag Corporation at 800-688-1120.

Personal Information

First Name: *
Last Name: *
Address: *Physical Address Where Unit Is Located
City: *
State/Province: *
Zip/Postal Code: *
Email: *
Primary contact number: *
Alternate contact number:

Product Information

Product Type: *
Model Number: *
Serial Number: *

Model Number Location

Product TypeModel Number Location
Countertop Microwave
On the back of the unit on the rating label
Freezer
On the back of the unit on a small label below the rating label
Ice Maker
On the back of the unit on the rating label - look for the manufacture date
Over-the-Range Microwave Inside the microwave's cooking cavity on the left side wall
Refrigerator On the back of the unit on the rating label
Small Appliance On the rating label
Washer On the label on the back of the unit
Washer / Dryer Combo On the rating label
Wine & Beverage Cooler On the back of the unit on the rating label

If you have trouble locating the model number, please call our Customer Service department toll-free at 888-775-0202, Monday - Friday 7:30 am - 7:00 pm CST and a representative will assist you.

Serial Number Location

Type of Appliance Serial Number Location
Beverage Cooler Located on a small label below the rating label on the back of the unit
Compact Refrigerator Located on a small label below the rating label on the back of the unit
Counter Top Microwave Oven Located on the rating label on the back of the unit
Freezer Located on the rating label on the back of the unit.
Over the Range Microwave Oven Located inside the oven cavity on the rating label
Wine Cooler Located on a small label below the rating label on the back of the unit
Small Kitchen Appliance Look for the 4-digit date code rather than a serial number

If you have trouble locating the serial number, please call our Customer Service department toll-free at 888-775-0202, Monday - Friday 7:30 am - 7:00 pm CST and a representative will assist you.

Purchase From: *
Date of Purchase: *
/ /

Proof of Purchase *

Please click Choose File to locate your scanned sales receipt/invoice.

Service Information

Description of Problem: *
Additional Information: